KFC is offering part-time employment opportunities for individuals interested in working as Customer Service Team Members in its restaurants. This opportunity is suitable for motivated, friendly and customer-focused individuals who enjoy working with people in a fast-paced environment.
Successful candidates will be responsible for assisting customers, processing orders and payments, maintaining cleanliness, handling stock and ensuring that customers receive excellent service. Applicants with a Matric certificate and relevant experience in customer service, cashiering or front-of-house operations are encouraged to apply.
Related posts: How to Apply for KFC Vacancies 2026
Job Responsibilities
As a KFC Customer Service Team Member, your duties will include:
- Welcoming customers and providing friendly, professional customer service.
- Recommending menu items, specials and promotional offers.
- Assisting customers with questions, complaints and enquiries.
- Taking customer orders over the counter and by telephone.
- Processing customer orders accurately using the cash register or computer system.
- Handling cash, debit card and credit card payments.
- Balancing the cash register and performing daily cash counts.
- Packing, boxing and wrapping food orders correctly.
- Ensuring that customer orders are properly labelled and presented.
- Delivering orders to customers at counters, tables or collection windows.
- Receiving, checking and unpacking new stock.
- Keeping the front-of-house and checkout areas clean and organised.
- Communicating effectively with supervisors and fellow team members.
- Following KFC company policies, operational procedures and service standards.
Explore other opportunities:
- Learnerships 2026
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Minimum Requirements
To qualify for the KFC Customer Service Team Member Part-Time Jobs 2026, applicants should meet the following requirements:
- Grade 12 (Matric) certificate.
- Previous experience in front-of-house operations, customer service, cashiering or as a team member.
- Must reside within 15 kilometres of the advertised workplace.
- Must have a clear criminal record.
Additional Preferences
The following criteria may give applicants an advantage:
- South African candidates are preferred.
- Applicants between the ages of 18 and 30 are preferred.
Please note: These are listed preferences and not necessarily strict eligibility requirements.
Job Opportunity Details
Company: KFC South Africa
Position: Customer Service Team Member
Job Type: Part-Time
Recruitment Year: 2026
Qualification: Grade 12 (Matric)
Experience: Customer Service, Cashier or Front-of-House Experience
How to Apply
Click here to apply online for the KFC Customer Service Team Member Part-Time Jobs 2026
Simphiwe Dube is the Founder and Managing Editor of sa-learnership.co.za, an independent South African platform dedicated to publishing accurate information about learnerships, bursaries, internships and skills development programmes.
He specialises in researching and verifying updates from official government departments, SETAs, TVET colleges and accredited institutions to ensure readers receive clear, reliable and up-to-date guidance.
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